Answers your customers while you get on with the work.
An AI chatbot is a chat window on your website. It knows your services, prices and opening hours, collects requests and takes bookings in the chat, and passes difficult questions to you.
A chat window on your website that answers visitors instantly, like the ones you see everywhere, but trained on your business.
Answers are written by AI and may contain mistakes. We confirm exact terms in person.
Four ways to answer website visitors, side by side.
| Comparison | AI chatbot (Facet) | Contact form | Live chat with a person | Scripted chatbot |
|---|---|---|---|---|
| Response | Instantly, around the clock | When someone replies | Only when an operator is online | Instantly, but only to expected questions |
| Knowledge of your business | Knows your services, prices and opening hours | None | Depends on the operator | Limited to scripts |
| Bookings and orders | Takes them in the chat | No | Yes | Usually not |
| Cost | €290 one-time + €49 a month | Usually included with the website | Operator’s salary | Depends on the tool |
Facet prices in euro, net. The exact price is agreed after we talk through your case.
Works with your data and your rules. Connecting an assistant is a paid one-time service: setup, training on your data and testing. After that you pay only the monthly plan. Prices are in euro, excl. VAT; the final price is agreed after we talk through your case.
